We seek to set ourselves apart within the service industry by providing you the highest levels of customer service we can, arriving when we say we will arrive, and operating our company with straightforward and ethical policies. We are a well-managed and efficient business and aim to be a welcome alternative to the typical appliance service experience.
1. Prompt Service
We can almost always provide same-day service. All service appointments are scheduled within a convenient three-hour window so that you don’t have to wait around all day. Our technicians will call you thirty minutes ahead of their arrival so that you are never left in the dark.
2. Simple & Quick
Tired of waiting on hold? When you call us, you’ll be connected directly to a professional who will assist you in scheduling an appointment that fits your schedule. This person can also answer any questions you may have about our service.
3. The Best Technicians
Our technicians are some of the best in the industry. We have decades of experience in appliance repair, and our technicians are EPA certified, meaning they can handle even the most hazardous appliance problems.
4. Straightforward Pricing / Warranty
Our pricing and warranty policies are simple to understand and posted directly on our website. Unlike many in our industry, we price all repairs by the job — NOT by the hour! If a repair takes us longer than expected, it’s not fair for you bear that expense.
5. 1 Year Warranty
We stand behind our work. All repairs we perform for you are backed by a one-year parts AND labor warranty. This means that if our repair fails within a one-year window, we will send a technician to take care of it and our company will cover the full cost of labor and any required parts.
6. Prevent Future Appliance Issues
We make every possible effort to prevent future appliance problems. Our technicians use an expert diagnostic process and when we see what could be a future problem with your appliance, we will let you know. We are also happy to advise you on simple maintenance you can perform to lessen the chance of a future appliance failure.